Thanks a lot for taking out time and doing this case study with us.
Here are some simple questions that we have curated for you to fill up, also we have added help text to help you directionally on how to write the answers for each of the questions.
Feel free to mention the tools you used, Slack, Google Sheets, or something else. What was the trigger point that made you go “there has to be a better way”
Where do your users hang out, and if there was any place where you weren’t listening for feedback before but are doing now.
These could be your product team for analysing the feedback, and customer facing teams adding all feedback they receive, and more.
How has Olvy helped you discover user requests, ship those improvements your users want and keep them updated.
Is it the product team that is owning your changelog, or your documentation team, or is it everyone who’s adding to it. How have your users responded to you maintaining the changelog.
How did Olvy help you save on time, money, or resources and share if something worked for you that you want to share with others.